Policies

PRIVACY STATEMENT

NorCal Diesel LLC is the sole owner of the information collected on this site. We will never sell, share, or rent this information in any way.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name, email address and phone number.

 

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service 

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Text Marketing and notifications: By subscribing to text notifications, you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe. HELP for help. Msg & Data rates may apply. More info view Privacy Policy and ToS.”

 SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. 

 

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  • Farrell S.

    This is our first diesel truck and didn't have a local mechanic we trusted. Decided to give NorCal Diesel in Yuba City a try and am very pleased with their work. Juan or one of his workers responds back quickly when you leave them a voicemail. They diagnosed our trucks problem  and when the issue came back continued to get to the root of the problem. They didn't give up like some of the mechanics I've gone to in the past, they continued to research what could be causing our issue. I highly recommend NorCal diesel if you are having any problems with your diesel vehicle.

  • Jason V.

    The bad news was that the Powerstroke 6.4 diesel in my EarthRoamer developed a leaky head gasket...the good news is that I found NorCal Diesel in Yuba City CA to make the repairs.Juanand Adrian are the master mechanics that specialize in Ford Powerstroke Diesel engines and everything related to Super-Duty trucks. I met with them to discuss the work and gave them the bad news that the work had to be done with the cab on because of the cab over camper configuration of my EarthRoamer. This struck fear in the eyes of other shops that I talked with, but they said no problem...we'll just pull the engine out the front. I told them that I needed this truck rock solid reliable for a multi-year trip to South America and asked them for recommendations to bullet proof this engine while they had it out of the truck. We decided on new KDD O-Ring heads, ARP studs, BPD water pump, oil cooler, coolant filter and Mishimoto radiator. They carefully inspected everything on disassembly and found issues with wear on the front timing cover, HP fuel pump, rocker arms, PS brake line and the bed plate seal. They took pictures of all the issues they found and explained them to me. I wanted to get all this taken care of while the engine was out to eliminate the need for future major engine repairs. They completed the repairs and even installed an S&B air intake to improve engine performance and some BPD bling all covered under the original quote! I would highly recommend NorCal Diesel for all your truck maintenance and repairs.Juanand Adrian are a rare find and their attention to detail and top quality work is second to none...thanks guys!

  • Derek C.

    Norcal diesel did some extensive maintenance and repair on my superduty.Juanand his crew did an amazing job. They had the lowest price around but did high quality work. They went above and beyond for great customer service. I would recommend them to anybody I know that owns a diesel truck!

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